1. Introduction

This Cookie Policy explains how Creative EDGE Limited (“we”, “our”, “us”) uses cookies and similar technologies on our website, applications, and SaaS platforms.

By continuing to use our services, you agree to our use of cookies as described below.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use an app. Cookies help websites remember your actions and preferences.

They may store:

• Login session tokens

• User preferences

• Language settings

• Analytics data

• Security and authentication details

Cookies do not give us access to your device or personal files.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website and SaaS platforms to function.
They include:

• Login session cookies

• Security and authentication cookies

• Load balancing and server routing

• Form submission cookies

You cannot disable these, as the services will not function without them.

3.2 Functional Cookies

These help us remember your preferences, such as:

• Theme (light/dark mode)

• Language choice

• User interface settings

3.3 Analytics & Performance Cookies

Used to analyze and improve how users interact with our services.

Examples include:

• Website traffic analytics

• Error monitoring

• Heatmaps and usage patterns

We use tools such as:

• Google Analytics

• Cloudflare Analytics

• Internal logging and usage metrics

All analytics data is anonymized whenever possible.

3.4 Advertising & Tracking Cookies (If Applicable)

If our SaaS product or website uses marketing tools, these cookies help:

• Measure campaign performance

• Provide personalized recommendations

• Track conversions

We do not sell advertising data to third parties.

3.5 Third-Party Cookies

Third-party cookies may come from:

• Payment gateways

• Social logins (Google, Facebook, etc.)

• Analytics providers

• Cloud hosting services

We ensure these third parties comply with applicable data protection laws.

4. Cookies Used in SaaS Products

Our SaaS platforms may use additional cookies for:

• Identifying logged-in users

• Saving in-app preferences

• Storing session tokens securely

• Tracking usage to improve product performance

Session tokens are encrypted and do not reveal personal details.

5. How We Use Cookie Data

We use cookie data to:

• Authenticate users and manage sessions

• Keep users logged in securely

• Personalize user experience

• Track website performance and product usage

• Prevent fraudulent or unauthorized access

• Store user preferences

• Improve UI/UX based on user behavior

We do not use cookies to store sensitive personal information.

6. Managing & Disabling Cookies

You have full control over your cookie settings.

You can disable cookies through:

• Browser settings

• Cookie consent banner

• Privacy tools/extensions

Note: Disabling certain cookies may break essential features such as login, checkout, or dashboard access.

7. Data Retention

Cookie lifespans vary depending on their purpose:

• Session cookies: Expire when you close the browser

• Persistent cookies: May last from 24 hours to 12 months unless deleted manually

• Authentication cookies: Renewed automatically when logging in

We keep cookies only as long as needed.

8. Third-Party Services We Use

We may use trusted third-party services, including:

• Google Analytics

• Cloudflare

• Stripe / Payment providers

• Social Login Providers (Google, Facebook)

• Hosting Providers (Vercel, AWS, etc.)

These services may place their own cookies under their respective policies.

9. Changes to This Cookie Policy

We may update this policy when necessary.
We will notify users of major changes through email, in-app alerts, or website banners.

10. Contact Information

If you have questions about our Cookie Policy, contact us at:

Creative EDGE
Email: support@credltd.com
Website: https://www.credltd.com
Address: Nikunja-2, Dhaka